Anttiqua respects your privacy. This policy explains what information we collect when you use our website, create an account, save products, or contact us, and how that information is used.
1. Information We Collect
We may collect the following types of information:
- Account details: name, email address, mobile number, and login credentials
- Enquiry & order information: messages, product preferences, sizing, and delivery details
- Saved items: products you choose to save to your account wishlist
- Technical data: browser type, device information, IP address, and usage logs
- Marketing preferences: email address if you subscribe to updates or offers
2. How We Use Your Information
We use personal information to:
- Respond to enquiries and process order requests
- Manage your account and saved product list
- Provide customer support and service updates
- Improve website performance, security, and user experience
- Send newsletters or promotional communications where you have opted in
- Comply with legal, regulatory, and fraud-prevention obligations
3. Legal Basis for Processing
We process personal data where necessary to perform a contract, respond to your requests, pursue legitimate business interests, comply with legal obligations, or with your consent where required.
4. Sharing of Information
We do not sell your personal information. We may share data with trusted service providers who assist with hosting, email delivery, payment processing, analytics, or customer support, subject to appropriate safeguards. Information may also be disclosed where required by law.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law or for legitimate business needs such as dispute resolution.
6. Cookies & Similar Technologies
Our website may use cookies and similar technologies to maintain sessions, remember preferences, and understand how visitors use the site. You can manage cookie settings through your browser.
7. Data Security
We implement reasonable technical and organisational measures to protect your information. However, no method of transmission or storage over the internet is completely secure.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access, correct, or update your personal information
- Request deletion of your account or certain data
- Withdraw consent for marketing communications
- Object to or restrict certain processing activities
To exercise these rights, please contact us using the details on our Contact page.
9. Third-Party Links
Our website may contain links to third-party websites or social platforms. We are not responsible for the privacy practices of those external sites.
10. Children
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
12. Contact
If you have questions about this Privacy Policy or how your data is handled, please reach out via our Contact page.
This page is provided as a general template and should be reviewed by qualified legal counsel before production use.